Where are my goods?

Modified on Tue, 09 Aug 2022 at 07:29 PM

The estimated delivery time for your order is stated on the product page and at the checkout, before purchase. After placing your order, you can see an estimated delivery date in your order confirmation.

In order to offer our customers as wide a range as possible, we work with several different warehouses and therefore the delivery time can differ between different products. On every product information page you will find information about each product's delivery time. In cases where you order several products, these will be delivered together, so it is the longest specified delivery time that applies.

As soon as your order has been shipped from our warehouse you will receive a delivery confirmation by email, with information from us about your delivery. With the delivery confirmation you also have the option to track your shipment by clicking on the tracking number/package ID link. This will take you to the carrier's website, which will show the latest information about your delivery.  

When your delivery is available for collection at your post office or for delivery, if you have chosen home delivery, you will receive a notification via sms.  

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